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Health Center Governance

PThA1 - The Promise and Potential Pitfalls of Artificial Intelligence (AI): What Health Center Boards Need to Consider

Thursday, February 6, 2025
8:00 AM – 9:00 AM ET
Location: UDC/Catholic (M1)
Knowledge Level: Intermediate
Prerequisite: Participants should have a general understanding of health center board roles and responsibilities.
CPE: 1.2
CME: 1.0
CE: 1.0
CEU: 1.0
Session Description: Artificial Intelligence (AI) is increasingly used to optimize operations and patient care in health care settings. As health centers consider AI solutions, health center boards need to consider a range of factors such as patient experience, data privacy and use, impacts on the current and future workforce, risk management, and tech-equity. Session participants will learn what AI is and how health centers are using it to enhance patient and staff experiences as well as quality of care. Then, they will embark on a discovery session with each other to raise the governance-related questions boards need to be asking themselves about using AI tools in their health centers.

Learning Objectives:

  • Describe what Artificial Intelligence is
  • Name at least two promising examples of AI use in healthcare settings (needs assessment; market analysis; schedule/triage; predictive decision support interventions (DSIs); documentation/coding; workforce planning)
  • Discuss at least two key questions boards should ask themselves about AI