healow Genie

Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering operational costs. Genie's self-service answers patients' common questions and allows them to manage appointments, referrals, prescriptions, and more. Genie instantly answers and routes patients' calls, connecting them with resources 24/7/365, generates automated outreach calls, creates transcripts of after-hours medical calls for next-day follow-up, and employs no-show prediction to help practices keep schedules full.